These Terms govern TemboAI, operated by The Sailscasts Company LTD, doing business as TemboAI. TemboAI operates an African language-data network and application products such as TemboAI Chat. By using TemboAI, you agree to these Terms and the Privacy Notice.
1. Accounts and roles
Anyone who meets the account requirements may become a language patron. Paid contributors must be at least 18 years old and receive approval for the specific language and task type before claiming work. Reviewer and operator access is separately approved. Qualification for one mission does not guarantee qualification for another.
You must provide accurate information, protect your account, and promptly report suspected unauthorised access.
2. Mission rules
An open mission states the task, eligibility, intended uses, prohibited uses, quality standard, compensation, consent version, and retention terms. Those mission-specific terms form part of these Terms.
You may contribute only work that is yours to provide. You must not submit another person's voice, copyrighted material you cannot license, private account information, real contact details, unlawful content, synthetic or replayed work presented as original, or automated bulk submissions unless the mission expressly permits them.
TemboAI may run automated preflight and fraud checks, but qualified human reviewers make language-quality decisions. We may pause or investigate work to protect people and mission funds.
3. Contribution rights and licence
You keep the rights you have in original material you lawfully contribute. A mission records the exact permission version you accept. Base collection consent alone does not automatically grant model training or evaluation rights.
New required-use missions explain the Contributor Agreement, including collection, human review and use of accepted contributions to train and evaluate TemboAI's African-language AI, before you join. Confirmation starts unchecked. You may decline and not join, or withdraw later. This does not grant another organisation training rights or authorise selling or licensing your contribution as a dataset.
Older optional internal evaluation and training choices remain separate and retain their original meaning. They are not silently converted to required-use consent. Internal use may include TemboAI-operated commercial speech recognition, translation and text language-assistance services only where the recorded version permits it.
Voice cloning, speaker identification, public recordings/transcripts, downloadable model weights and third-party dataset licensing require separate, specifically approved terms and participant permission. None is granted by the current internal model-use choices.
In voluntary missions, declining either or both optional model choices does not reduce a reward, remove previously earned money, or prevent collection-only participation. Voluntary contributions are unpaid and create no future payment or royalty entitlement. A funded mission must separately state its approved compensation and eligibility; it cannot retroactively change a recorded choice.
TemboAI will not authorise a use listed as prohibited for that mission. Requests to withdraw future consent or suppress data are handled under the Privacy Policy, customer contracts, and applicable law.
4. Review, rejection, and appeal
Submission does not itself earn compensation. Work must pass the stated checks and review. Rejected work receives a reason. A contributor may appeal a rejected submission once by explaining what the review missed. An operator may uphold the rejection or reverse it against the mission rules.
If an appeal in a paid mission is reversed, TemboAI records the contributor reward once. A voluntary mission and its appeal create no earnings. A reversal does not create a duplicate reviewer reward. Attempts to manipulate review, appeal, or identity systems may result in holds or account restrictions.
5. Cowries and contributor earnings
TemboAI uses the name Cowrie for two distinct ledger contexts that remain visibly separated:
- Patron Cowries are purchased and allocated to fund mission work. They are not contributor cash and cannot be withdrawn by the patron.
- Contributor Cowries are created only by accepted work. One contributor Cowrie represents one naira of gross contributor earnings.
Accepted earnings may pass through a disclosed safety hold before becoming available. Cash withdrawal requires the stated minimum, an approved Bachs connected account, an active verified destination, and completion of any safety cooling period. Any platform, Bachs or bank cash-out charge must be shown before a payout request and deducted only as disclosed. This draft does not confirm a provider fee quote.
Taxes and reporting obligations on contributor earnings remain the contributor's responsibility unless law requires TemboAI to withhold or report them.
6. Patron purchases and fees
Patrons buy Cowries through Bachs hosted checkout. The checkout shows:
- The face value of Cowries available to fund missions.
- TemboAI's 5% platform fee.
- The separately disclosed provider processing cost. Planning allowances or estimates are not a confirmed provider quote.
TemboAI takes no second platform fee when purchased Cowries are allocated to a mission. Purchases have no platform maximum, though Bachs, a bank, or applicable law may impose transaction or verification limits.
Patron Cowries and mission allocations are generally non-refundable once work has been reserved or completed, except where required by law or where TemboAI expressly agrees. A cancelled or failed checkout creates no Cowries. Browser redirects are not proof of payment; only a verified provider event completes a purchase.
7. Commercial customers
Commercial customers may fund a mission, commission a programme, or license an approved dataset under a separate order and data licence. Customer rights are limited to that agreement and the mission's disclosed uses. No customer receives contributor contact, account, or payout information as part of a dataset licence.
8. TemboAI Chat and AI outputs
TemboAI Chat may be paused while language data is collected. When available, AI responses may be incomplete or incorrect and are not a substitute for professional medical, legal, financial, or safety advice. You are responsible for reviewing outputs before relying on them. Chat content is not added to a training dataset without a separate explicit consent flow.
9. Acceptable use
You must not abuse, probe, disrupt, scrape, reverse engineer, impersonate others, evade controls, launder funds, manipulate Cowrie records, submit fraudulent work, harass people, or use TemboAI unlawfully. We may suspend access, hold affected transactions, preserve evidence, or cooperate with lawful investigations.
10. Availability and changes
Missions may open, pause, fill, or close. Qualification does not guarantee available work or a minimum income. Patron funding does not guarantee a particular dataset outcome unless a separate commercial order says so. We may change future fees or terms with appropriate notice; a change does not retroactively reduce recorded contributor earnings.
11. Intellectual property
TemboAI branding, application code, dataset curation, prompts, models, adapters, and other proprietary material belong to The Sailscasts Company or their licensors. Open-source and third-party components remain governed by their own licences.
12. Disclaimers and liability
To the extent permitted by law, TemboAI is provided “as is” and we do not guarantee uninterrupted availability, qualification, mission volume, model accuracy, or commercial results. The Sailscasts Company is not liable for indirect or consequential loss. Our aggregate liability for a claim will not exceed the amount you paid to TemboAI or earned through the affected service during the 12 months before the claim, except where applicable law does not allow that limitation.
13. Governing law and contact
These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes are subject to the courts of Lagos, Nigeria, unless mandatory law requires otherwise.
Kelvin is the accountable privacy owner for The Sailscasts Company. Questions and privacy requests can be sent to [email protected].